SuprAnalytics

Goal alerts

Know the moment a goal is completed.

Pick the goals you care about, such as a signup or a demo request, and SuprAnalytics emails you and your team each time a visitor completes one, with who they are, where they came from and their device.

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An email written your way.

Each alert has its own subject and body, written with variables, and a preview shows the email as it will arrive. The body takes **bold** and - bullet lists. The default subject is New {{goal.name}} from {{visitor.country}}.

Who
{{visitor.name}} and {{visitor.email}}, from identify or a payment; without either, the visitor's alias.
Where from
{{visitor.referrer}}, {{visitor.country}} and {{visitor.city}}.
On what
{{visitor.device}}, {{visitor.os}}, {{visitor.browser}} and {{visitor.page}}, the page where it happened.
The goal
{{goal.name}} and {{goal.params}}, its properties one per line, such as the plan picked.

Who gets them.

  • The owner and everyone on the team, by email, except anyone who turned emails off in their account settings
  • Or as Telegram alerts, alerts of their own, to anyone on the team who connected Telegram in Account settings and didn't mute that website
  • Goals from the browser and from your server through the REST API both send alerts
  • Test on an alert sends it to you alone, with sample values

Keep them useful.

An alert can cover up to 10 goals. Switch one alert off without deleting it, or turn email alerts (or Telegram alerts) off for the whole website: the alerts are kept and send nothing until you switch them back on. The Alerts page shows how many alerts were sent this month.

Set it up.

  1. Click New Alert

    In Settings → Alerts, pick one or more goals and name the alert.

  2. Write the email

    Edit the subject and body with variables and check the preview.

  3. Send a test

    Test on the alert sends it to you with sample values.

How it works, in detail.

The docs page “Email alerts for completed goals” goes through it step by step.

How it works

Limits worth knowing

  • Custom goals send alerts; page-visit goals don't
  • Each alert sends at most 1,000 times a month
  • One email per completion, sent as it happens: there's no digest
  • An alert goes to the website's whole team; it can't go to one person or to an outside address
  • Alerts are for goals. Traffic spikes and the weekly summary are email reports

Questions, answered.

How do I get an email when someone signs up?

Track signup as a custom goal, then create an alert for it in Settings → Alerts. Every signup sends an email with the visitor's details.

Who receives goal alerts?

The website's owner and team, except anyone who turned emails off in their account settings.

Can goal alerts go to Telegram?

Yes. Create Telegram alerts next to the email ones in Settings → Alerts: they go to everyone on the team who connected Telegram in Account settings, and each person can mute a website.

Do page-visit goals send alerts?

No. Alerts are sent for custom goals, from the browser or from your server.

Is there a limit on alerts?

Each alert sends up to 1,000 times a month, and an alert covers up to 10 goals.

Can I change what the email says?

Yes. Write the subject and body with variables such as {{visitor.country}} and {{goal.params}}, and check the preview before saving.

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